PRIVACY POLICY

Thank you for visiting Kaccreation's online store. We respect your privacy and are committed to providing you with full customer service. Protection of privacy is our foremost requirement. It’s our responsibility to protect customers’ personal information and keep it confidential.

Our privacy policy ensures customers safe use of personal information and better services. To learn more, please read this Privacy Policy as follows:

1. PERSONAL INFORMATION COLLECTION AND USE

INFORMATION COLLECTION

Kaccreation collects personal information from customers to build a long-term relationship and provide the best client services. It helps us understand customer needs and ensures we provide valuable information as required. All necessary personal information is also used for business research processes, which helps us understand our limitations and gauge customer satisfaction for quick improvements.

a) Registration & Subscription: All personal information of customers is collected through their registration process, as it requires them to provide their name, address, phone, email, etc. Personal information is also gathered through customers’ subscriptions to our daily, weekly, or monthly newsletters, advertisements, and promotional emails. Our automated systems track customers' IP addresses and record their preferences through their clicks on certain products on our website, ensuring we provide customers with the most needed goods and services they require.

b) Personal and Non-Personal Identifiable Information: We usually collect two types of information from customers. One is personally identifiable information, which consists of the name, email, order details, shipping address, telephone number, credit card details, etc., to fulfill customers' shopping orders. The other is non-personally identifiable information, which is acquired by tracking the URL (uniform resource locator) of websites and IP addresses of clients from where they are coming and tracking the movements of customers on our site. Such information is normally based on website surfing time, page clicks, product views, downloads, items inside shopping carts, etc.

c) Cookies: Cookies stored on the hard drives of customers while browsing our site enable Kaccreation systems to collect non-personal information about customers, which helps us identify their preferences. It helps us secure our site from illegal activity, make our site run smoothly, and enable customers to view and retrieve the last stored products in their carts, etc. Although customers can disable all those cookies stored on their hard drives by changing the options in their browsers, it is most advisable that enabling those cookies helps customers use all helpful features available on our website.

d) Advertising: We may use advertising/promotional companies to serve ads on our behalf. These ad agencies may employ cookies and web analytics to measure promotion effectiveness. They might collect information such as which key web pages are visited or what products are purchased by the customer and in what amount. Any information that these ad agencies collect via cookies and web beacons is not linked to any personal information collected by us.

e) Age: Personal information from those under the age of 13 years is usually not recorded and is deleted as soon as they are identified. Any incorrect information shared with us by mistake or by someone else can be corrected and removed by directly approaching our support team through email and using the contact us web form. Please do not use our site if you are under the age of 13, and do not submit any personal information to us.

2. USE AND PROTECTION OF INFORMATION

a) Personal information is used for fulfilling customers’ orders, for the verification process, and while providing wholesale clothing accounts. Personal information can be provided to a shipping or some other company linked with Kaccreation in providing products and services to customers. For example, information provided to manufacturing units for final orders is processed as these enterprises are required to maintain a record of purchasing customers for any future claims.

Such personal information is also used for research processes, which helps us provide valuable services to customers and provide customized online experiences. Most probably, such information is used for direct communication processes between company staff and customers during company promotional campaigns while providing technical assistance, billing information, etc.

b) Protection: All personal data and confidential information of customers are secured through our electronic systems and our managerial procedures. The privacy of information is secured by using Secured Socket Layer (SSL) encryption on our website, through our skilled technical staff and third-party security companies. Information shared with other companies is used by complying with our company customers’ privacy policy, and they are required to safeguard all clients’ data against any illegal use.

PROMOTIONAL E-MAILS, NEWSLETTERS, AND ONLINE ADVERTISEMENTS:

Promotional emails, newsletters, and online ads that are periodically mailed to customers are subject to their willingness and consent. Promotional emails are forwarded to provide information about new products, discounts by the company, and any other exclusive deals. Customers can unsubscribe from those promotional emails, advertisements, or newsletters by sending a direct mail to customer service or using the unsubscribe option available inside those promotional emails.

Partner companies provide ads on our site. Kaccreation is not responsible for those sites' privacy policies. Customers willing to engage with those advertisements must review other sites' privacy policies and their conditions and requirements.

PRIVACY COMMITMENT:

Kaccreation is fully committed to protecting customers’ privacy and not sharing or disclosing information to anyone without their willingness. All sensitive personal information is secured, and our management team is entirely obliged to take care of all of it.

Questions or concerns regarding any issues linked to the privacy policy of Kaccreation can be forwarded to us through a web form and by contacting us directly through our helpline at +92 333 2588305.

CHANGES/MODIFICATIONS TO THE PRIVACY POLICY:

We periodically review our privacy policy and make changes to fulfill our commitments, reflect any changes in our services, or incorporate customer feedback. Any changes to the privacy policy will be notified to customers by directly sending a notification to their personal emails. The privacy policy of Kaccreation is subject to change at any time without prior notification. It is advisable to periodically review our privacy policy to avoid any misunderstandings.